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Building Divison

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1. Where is the Building Services Division located and what are the hours of operation?

The Building Services Division is located at 18605 NW 27th Avenue, Miami Gardens, FL 33056 and is open Monday through Thursday from 7:00 a.m. to 6:00 p.m. except major holidays.

2. Why obtain a permit?

• The Building Services Division reviews all permits to ensure they meet established minimum criteria. The review and approval process allows problems to be identified and corrected before any non-compliance work occurs.
• A permit allows an inspector who is knowledgeable in construction an opportunity to ensure that minimum code-prescribed construction requirements are met and that what is built meets minimum safety requirements.
• During the process of obtaining a permit, a contractor’s license and insurance are verified.
• The transfer of property can be delayed when non-permitted work is discovered. Work completed without permits and/or inspections is deemed unsafe.
• Work that is done without a permit is subject to double permit fees and may have to be partially or completely demolished.

3. What types of changes require a permit at my place of business?

A permit is required to construct, enlarge, alter, repair, move, remove or demolish any building, structure or part thereof.
• All new construction work requires a building permit.
• All alterations to existing construction require a building permit.
• All tenant improvements require a building permit.
• A change in type of use (i.e., office space changing to a restaurant) requires a permit.

If there are any doubts as to whether a permit is required or any questions regarding obtaining a permit, call the Building Division at 305-622-8027 between 7:00 a.m. and 7:00 p.m. for assistance.

4. As a business owner, can I obtain my own building permit?

No, not usually. State Law requires construction to be done by licensed contractors. There is an exemption to this law, but very few business owners meet the requirements of the exemption. The exemption, along with other restrictions, requires the individual to own the property, and the building must be for your own use and occupancy. If you meet the criteria, an owner/builder affidavit is available in the Building Division.

5. The following repairs/replacement projects always require a Building Permit:

• Water heater change-out • All repairs due to a fire
• A/C change-out • Replacement of exterior doors
• Heat pump/heater recovery change-out • Replacement of exterior windows
• Tub/shower pan change-out • Any work to fences
• Yearly backflow recertification • Replacement of sky light
• Electrical service/meter can change-out, • Any change out to an electrical system repair, or alteration

6. What is needed in order to apply for a Building Permit?

To apply for a Building Permit, you will need the following:
1. A permit application with all required information completed.
2. Two (2) sets of plans drawn to scale, signed, and sealed by a professional engineer or architect, if applicable.
3. Proof of approval by the Miami-Dade County DERM for new buildings, additions to nonresidential buildings, interior commercial alterations, commercial re-roofs, commercial pools, land clearing and demolition.
4. Proof of approval by the Florida Department of Business and Professional Regulations is required for restaurants.
5. Plot plan or survey.
6. Energy calculations form and heating/cooling load calculations.
7. Product Approvals for all roofs, utility/storage sheds, windows, exterior doors, awnings, shutters and skylights, etc.
8. The Miami-Dade County Health Department approval for potable water and other issues for all Assisted Care Living Facilities, day care centers, hospitals, schools and other similar buildings.
9. For Structural, Electrical and Plumbing permits where the job costs are greater than $2,500, as well as Mechanical permits where the job costs for A/C change-outs are greater than $7,500, a Notice of Commencement is also required to be recorded with Miami-Dade County.

Prior to submittal of your permit application, please be sure you have obtained all required documentation. Missing information and/or documents might delay your permit being processed.

7. How much does it cost?

The cost varies based on the permit type. Our Fee Schedule is available in the City of Miami Gardens Building Services Division lobby and online at www.miamigardens-fl.gov.

8. How long does it take to get a Building Permit?

When your contractor/design professional submits the application package, a Permit and Licensing Clerk will check your application for accuracy and completeness. When completed, a building permit or notice that corrections are required can be obtained within 15 working days. If you are doing work that only requires one trade (i.e. electric only or plumbing only), your permit turnaround time will be shorter. For example, if you are only adding electrical outlets, you will only need an electric permit. If you are doing some electrical and plumbing work, you will need a General Contractor and your electrician and plumber will be subcontractors. If corrections are needed, your contractor/design professional will be notified and told to come in and pick up your plans to be corrected. Once the corrections have been made, the plans must be resubmitted for a second review. Most construction requires review by three to seven different reviewers (Structural, Electrical, Mechanical, Plumbing, Zoning, Building, DERM, Fire, and Public Works). If everything is in compliance, and no corrections are necessary, turnaround should be within 15 business days, depending on the project size.

9. How can I check the progress of a permit application?

Contact the Call Center at 305-622-8027 and/or create a logon for Online Permitting and you can get real time information.

10. Can I get a building permit application online?

Yes.

To get a building permit application online:
• Go to the City of Miami Gardens web site at: www.miamigardens-fl.gov
• Click on “City Services”
• Scroll down to “Building and Code”
• Click “Building Services”
• Scroll down to “Documents & Forms”
• Click “Building Permit Application” or any other form you may need.

11. Is there a maximum dollar value up to which new work can be done inside my place of business without a building permit?

No. All new construction requires a permit. All existing work, if altered, requires a permit. An addition or alteration to an existing structure is not considered maintenance or repair.

12. Can the work begin before getting a permit?

No – not usually. In an emergency such as air-conditioning replacement with the approval of the Building Official, work up to the first required inspection will be allowed.

13. How much time do I have to get the work done once a permit is issued?

Permits expire and become null and void if work is not started and an inspection is not requested 180 days from the issuance date of the permit. After such work has commenced, the permit will expire when work is suspended or abandoned for a period of 180 days. Lack of an approved inspection within180 days will validate the job has been suspended or abandoned.

14. Who is responsible for scheduling an inspection when work is ready?

The permit holder or his/her agent is responsible for scheduling inspections when work is ready. To schedule an inspection call before 3 p.m. 305-622-8029., or to cancel an inspection call 305-622-8027 before 9 a.m.

15. Tips for hiring a contractor:

• Does the contractor have a valid License/Certificate of Competency?
• Can the contractor provide you with recent local references?
• Does the contractor have expired permits for other properties in the City of Miami Gardens? If so, they may not be able to obtain a permit for your project. For inquiries, call the Call Center at 305-622-8027.
• Has the contractor worked within the City of Miami Gardens previously?
• You can check with the State Department of Business and Professional Regulation and Miami-Dade Building Code Compliance Office for complaints against a contractor’s license at www.myflorida.com/dbpr and http://egvsys.metro-dade.com:1608/WWWSERV/ggvt/bnzawbcc.dia.
• Will the contractor fulfill the contract and return after completion of the job for warranty issues?
• The City cannot make recommendations for contractors or professionals; however, we can tell you if a contractor is registered to work in our City. To find out, call the Building Services Division at 305-622-8027.

16. How can you tell if you are dealing with a licensed contractor?

Homeowners and contractors are required to apply for and post a permit card. If you are dealing with a contractor, be sure to check the name on the posted permit card. This name should match the name of your contractor’s company. If not, you may be dealing with an unlicensed contractor who is being aided by a licensed contractor.

17. Why is it important to use a licensed contractor?

Using a licensed contractor allows the City to verify that the contractor has the proper insurance should there be an injury on the job or as a result of the job. It also helps ensure that the job is completed safely and to your satisfaction. Prior to making your final payment to the contractor, ask to see proof that all inspections have passed and make sure that you are satisfied with the work. You can do this by calling the Call Center at 305-622-8027.

18. What do expired permits mean for property owners?

Expired permits are a violation against the property, and the current property owner is responsible for making any corrections to close the expired permit(s). Also, if the contractor you hire has expired permits for another location or
property in the City of Miami Gardens, they may not be able to obtain a permit for your project. For more information, call 305-622-8027.

19. When can I meet with someone to and walk in with my permit?

The “walk-thru” process has been designed to make the application for building permits easier for applicants and more efficient for the city. The walk-through process is available for roofing, re-roofing, window and doors. Walk-through hours are as follows:

Roofing and Re-roofing Commercial
Mondays thru Thursday
8 a.m. to 10 a.m.

Window, Doors and Shutters
Mondays thru Thursday
8 a.m. to 10 a.m.

Meeting Hours
Inspectors
8:00 a.m. to 9:00 a.m.
Monday through Thursday, except major holidays

20. Who can I contact?

Osvaldo “Ozzie” Diaz, Building Official/Chief Plumbing Inspector - 305-622-8000 ext. 2648

Evelyn Heisley-Sanchez, Executive Secretary – 305-622-8000 ext. 2640

Jose Rousseau Chief Building Inspector – 305-622-8000 ext. 2654

Ignacio Scull Building Inspector/Plan Reviewer - 305-622-8000 ext. 2657

Jose Porta Building Inspector/Plan Reviewer - 305-622-8000 ext. 2663

Jorge Guasp, Chief Electrical Inspector - 305-622-8027 ext. 2646

Edwin Mierisch, Chief Mechanical Inspector - 305-622-8000 ext. 2660

Lisa Carbonell, Permit & License Clerk Supervisor – 305-622-8000- ext. 2641

Orlando Felix, Sr. Permit & License Clerk – 305-622-8000 ext. 2643

FAX - 305-626-4220 or 305-626-4219

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Capital Improvement

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1. 1. What is Capital Improvement?

A capital improvement is the addition or alteration of real property that meets the following criteria:
- It substantially adds to the value of the property, or prolongs the useful life of the property.
- The investment becomes part of the property.
- It is intended to be a permanent installation.

2. 2. How many projects are under the General Obligation Implementation plan?

The GO Bond will fund 20 projects assigned to the Capital Improvements Project Department.

3. 3. What projects are included in the General Obligation Implementation plan?

The projects funded by the General Obligation Bond Implementation plan(BIP) are geared toward the City’s Parks and also are inclusive public safety improvements. The projects in the GO (BIP)include:

A.J. King Park
Andover Park
Bennett Lifter Park
Betty T. Ferguson Recreation Center
Brentwood Pool
Buccaneer Park
Bunche Park
Bunche Pool
Cloverleaf Park
Lester Brown Park
Miami Carol City Park
Myrtle Grove Park
North Dade Optimist Park
Norwood Park
Norwood Pool
Risco Park
Rolling Oaks Park
Scott Park
Senior Family Center
West Miami Gardens/Florida Memorial University Sports Complex
Culinary Arts and Hospitality Institute
Mobile StageAutomatic License Plate Recognition Systems (ALPRS)/Show-mobiles
Mobile Command Center Technological Upgrade
Real Time Crime Center
ShotSpotter

4. 4. Is there an online site regarding the upcoming projects/parks status?

Please visit our GO Bond page for more information.

5. 5. Who would be the contact for any questions or concerns regarding the construction of the projects?

You can send an email to CMGBond@miamigardens-fl.gov regarding and questions you may have to provide or need to inquire about.

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Code Enforcement & Business Licensing Department

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1. What documentation must be submitted with my Local Business Tax Receipt and Certificate of Use applications?

If the business entity is a corporation, the Local Business Tax Receipt and the Certificate of Use Applications must be submitted along with the Division of Corporation documents with $24.00 application fee. The applications must be signed and notarized by one of the Officers of the Corporation.

If the business is at a commercial location, a Miami Dade Fire Inspection is required. Miami Dade Fire Department can be reached at 786-331-4800. Please call the Code Enforcement & Business Licensing Department before submitting the applications; since the type of business you are trying to open, will determine the documents that are required.

2. Can I apply for a Local Business Tax Receipt and Certificate of Use online?

No. The applications must be submitted in person.
However, if it is a home based business that has not previously registered but has been contacted to do so, then the registration can be done online by using the link provided in the correspondence.

3. Does my business get inspected in order to receive the licenses?

Yes. An inspection of the physical business location will be conducted; approximately one (1) week after the applications has been submitted. The purpose of the inspection is to assure that the type of business that is applied for is the type of business that is being conducted.

4. What happens after the inspection?

Once the inspection is completed, the Business Tax Receipt and Certificate of Use file goes to our Planning & Zoning Department for review. That process takes approximately one (1) week. Once the Planning & Zoning approval is granted, the Business Tax Receipt and the Certificate of Use Applications are returned for the Permit & Licensing Supervisor for approval. This process takes about one (1) week. If the application is approved, the customer will be contacted to pay the remaining balance and to receive the licenses.

5. When do I need to apply for a Landlord Permit?

If you are in the business of renting residential properties in the City of Miami Gardens, you are required to obtain a landlord permit. This permit must be renewed each year.

6. What documents are required in order to obtain a Landlord Permit?

All Landlords are required to provide the following to the Code Enforcement & Business Licensing Division:
- A completed Landlord permit application form to include the names and birth-dates of all individuals who will be occupying the unit
- A copy of a National Background 850-410-8109 for all occupants 15 years of age and older
- Renewal application and renewal fees are due April 1 of each year

7. When is a special event permit required?

A special event permit is required when the City Manager or his/her designee believes that the intended activity has the potential of becoming a threat to public safety, constitute a danger to the normal flow of traffic, or constitute a potential disturbance of the peace of persons outside the premises where the event or activity is located. This does not include family events at your home that does not impact the rest of the community. The purpose of a special event permit is to protect the health, safety and welfare of the city's citizens and to ensure the proper coordination of city, county and other agencies services when necessary.

Special event permit means written, signed authorization by the city to hold the event. For further information, please see Article II -Special Event Regulations under the City’s codes and ordinances.

8. What is a Re-Occupancy Certificate?

A re-occupancy certificate is a document indicating a property is in livable condition and it's structure has not been altered to negatively affect the health, safety and welfare of the occupant. This certificate is required when the property changes ownership.

9. How do I apply for a Re-occupancy Certificate?

To apply for a Re-occupancy Certificate you may visit our office at 18605 NW 27 Ave Miami Gardens, Florida 33056 and submit the application in person or mail in your application along with the $175.00 application fee.

10. Does a re-occupancy certificate require an inspection?

Yes. The Housing Inspector will inspect the property, take photos according to the zoning guidelines, and complete the courtesy inspection checklist. If the property passes inspection the certificate will be issued.

11. What happens if a property fails a re-occupancy certificate inspection?

If the property fails inspection, the Housing Inspector will inform the applicant. The City then enters into a stipulation agreement with the buyer to correct the violations within a specific time frame.

12. How do I make an anonymous complaint?

You may do any of the following:
(1) Call 305-622-8020
(2) Walk-in the office and fill out a complaint form
(3) Mail in the complaint to:
18605 NW 27 Ave
Miami Gardens, Florida 33056

13. Who complained about my property?

Complaints come from a number of sources: internal referrals, outside agencies, and the general public, however most are anonymous. Also, officers go to their respective zones daily and generate cases.

14. If I receive a Warning Notice and I need more time to fix the problem, what should I do?

Contact the officer at (305) 622-8020 or visit the Code Enforcement & Business Licensing Department at 18605 NW 38 Ave before the deadline, to request an extension.

15. My neighbors have violations too, why aren't you citing them?

The property may have been cited in the past for violations you observe and may be accruing fines or has liens places against the property. If you suspect that a violation exists on a property, please call (305) 622-8020 and provide us the property address so that we can investigate and cite if needed.

16. Can I cut a tree or remove it?

Please call Miami-Dade DERM at (305) 468-5900 to find out the requirements for trimming, cutting and/or removing a tree.

17. Who is responsible for maintaining the easement in the back of my property?

All property owners that abut an easement are responsible for cutting and maintaining it.

18. How do I know if my property is in the City of Miami Gardens?

To be sure, please visit Miami-Dade Property Appraiser's website at:
http://www.miamidade.gov/pa/property_search.asp
Search for property by the address. All folio numbers within the City of Miami Gardens begin with 34-xxxx-xxx-xxxx.

19. Who is responsible for maintaining the swale and right of way adjoining my property?

The property owner is responsible for grass maintenance, tree trimming, and diseased tree and plant removal from the swale area. Property owners are also responsible for the removal of dirt and grime from the sidewalk as well as keeping the area free of any clutter and litter. 

20. Who is responsible for maintaining the easement?

Property owners bordering or adjoined to the easement area are responsible for grass cutting, removal and maintenance of shrubs and trees as well as accessibility for utility services. 

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Community Development

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1. What programs are available at this time?

There are no programs available at this time.

2. What are our operating hours?

The City of Miami Gardens is open from 7am-7pm.
For walk-ins and/or appointments for our department, those hours are 8am-6pm, Monday-Thursday.

3. What programs are available for 1st time homebuyers?

Currently, we have one program available for 1st time qualified homebuyers. That program is called the Down Payment Assistance Program. In order to apply for this program, the applicant must have a property under contract.
For more details please contact our office at (305) 622-8041

4. When will the Housing Rehabilitation Program reopen?

We are currently working off of a wait-list. Once this list has been exhausted, we will then reopen the application cycle for the program. At this time however, we do not have an exact date of when the program will reopen. You can contact the office for any further questions that you may have.

5. Do we have Housing Assistance Program?

As of right now we do not have an Housing Assistance Program. However, for immediate assistance, please contact 1-877-994-help or 305-622-8000 ext. 2694.

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Finance

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1. How do I get a copy of City of Miami Gardens Budget?

Copies of City of Miami Gardens budgets are available online under Documents and Forms in the Finance Department. City of Miami Gardens Finance Documents and Forms

2. How do I get a copy of City of Miami Gardens Financial Statements?

The City of Miami Gardens financial statements are available online under Documents and Forms in the Finance Department City of Miami Gardens Finance Documents and Forms

3. How do I get a copy of City of Miami Gardens Popular Annual Financial Report?

The City of Miami Gardens Popular Annual Financial Reports are available online under Documents and Forms in the Finance Department City of Miami Gardens Finance Documents and Forms

4. How do I see if I have been paid?

Vendors can view their invoice payments by registering with Vendor online services under Procurement Services through the Online Services feature. City of Miami Gardens Vendor online services

5. How do I find out more about outstanding Stormwater fees prior to September 30, 2013?

If you have enquires about Stormwater fees call 305-622-8000 X2403

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General FAQs

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1. What are the City Hall hours?

City Hall is open from 7 am to 7 pm on Monday through Thursday and closed on Friday. Development Services is open from 7:30 am to 6 pm on Monday through Thursday and closed on Friday.

2. Who may ride the trolley for free?

Anyone can ride the Miami Gardens Express free of charge.

3. What's the Building Permit process?

When your contractor/design professional submits the application package, a Permit and Licensing Clerk will check your application for accuracy and completeness. When completed, a building permit or notice that corrections are required can be obtained within 15 working days. If you are doing work that only requires one trade (i.e. electric only or plumbing only), your permit turnaround time will be shorter. For example, if you are only adding electrical outlets, you will only need an electric permit. If you are doing some electrical and plumbing work, you will need a General Contractor and your electrician and plumber will be subcontractors. If corrections are needed, your contractor/design professional will be notified and told to come in and pick up your plans to be corrected. Once the corrections have been made, the plans must be resubmitted for a second review. Most construction requires review by three to seven different reviewers (Structural, Electrical, Mechanical, Plumbing, Zoning, Building, DERM, Fire, and Public Works). If everything is in compliance, and no corrections are necessary, turnaround should be within 15 business days, depending on the project size.

4. Is there Housing Assistance?

As of right now we do not have an Housing Assistance Program. However, for immediate assistance, please contact 1-877-994-help or 305-622-8000 ext. 2694.

5. When is an event permit required?

A special event permit is required when the City Manager or his/her designee believes that the intended activity has the potential of becoming a threat to public safety, constitute a danger to the normal flow of traffic, or constitute a potential disturbance of the peace of persons outside the premises where the event or activity is located. This does not include family events at your home that does not impact the rest of the community. The purpose of a special event permit is to protect the health, safety and welfare of the city's citizens and to ensure the proper coordination of city, county and other agencies services when necessary.

Special event permit means written, signed authorization by the city to hold the event. For further information, please see Article II -Special Event Regulations under the City’s codes and ordinances.

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Miami Gardens Express

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1. Has service begun?

Yes. Service began on June 1st, 2015 with the City of Miami Gardens City Hall located at 18605 NW 27th avenue serving as the starting point for both Route A and B at 7 a.m.

2. Why doesn’t the trolley come into my neighborhood?

Please be patient as we do have plans to add more routes and more buses in the future to meet the needs of riders.

3. Will the trolley cater to seniors only?

The trolley will cater to all residents and visitors of the City of Miami Gardens.

4. Do you have to be a Miami Gardens resident to ride the trolley for free?

Anyone can ride the Miami Gardens Express free of charge.

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Planning & Zoning

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1. How can I verify the zoning and permitted uses of a property?

Zoning and Land Use information can be found by using ARTICLE IX. Sec 34-287 Zoning Districts/Use table
ARTICLE IX. Sec 34-287 Zoning Districts/Use table

2. Where can I find information on the setbacks, maximum lot coverage, minimum roadway frontage, height or density allowed on my property?

These development criteria depend on the zoning district. The zoning district can be found by following the steps outlined above in. The Development Standards are located in SEC 34-342- Tables for Development Standards.
(hyperlink)

3. Where can I find a copy of the Zoning Code

The city of Miami Gardens Code is located in Chapter 34- ZONING AND LAND DEVELOPMENT.

(hyperlink)

4. I received a Notice of Public Hearing in the mail. What does this mean?

A courtesy notice is sent to property owners within close proximity of a property that has applied for rezoning, special exception, or variance. A summary description of the proposed application can be found within the body of the notification. A public hearing date for the proposed change is included in your notification. Your attendance is optional, but this is the most effective way to voice your opinion to elected officials. Once filed, all application information is public record and may be viewed or copied by any member of the public subject to public records laws.

5. I am considering rezoning, or changing the use of my property. What do I need to do?

Prior to filling out and submitting forms please consult with Planning staff and schedule a pre-application meeting.

6. How do I report a complaint about a nuisance property in my neighborhood?

You may do any of the following:
(1) Call 305-622-8020
(2) Walk-in the office and fill out a complaint form
(3) Mail in the complaint to:
18605 NW 27 Ave
Miami Gardens, Florida 33056

7. How can I confirm if my property is in the City of Miami Gardens?

All folio numbers within the City of Miami Gardens begin with 34.
Please visit Miami-Dade Property Appraiser's website at:
http://www.miamidade.gov/pa/property_search.asp
Search for property by the address.

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Police - Auto Theft / Economic Crimes Unit

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1. What should I do if I discover I am the victim of Identity theft?

Report the incident to law enforcement, the three major credit bureaus, place a fraud alert on your account and notify the fraud department at your financial institution.

2. What should I do if I discover fraudulent transactions on my credit card or bank account?

Notify the fraud department at your financial institution and find out where the transactions were made. Report the incident to the law enforcement agency in that jurisdiction.

3. How can I prevent my car from being stolen?

Do not leave your keys in the vehicle (even in a locked garage) or in another vehicle in the same driveway. Do not leave your car running while you go inside, even for just a “minute”. Consider getting a vehicle alarm or installing a mechanical device that locks the steering wheel.

4. Why is my tow bill so high after my vehicle was recovered?

When a stolen car is recovered, an attempt to contact you will be made by a MGPD employee. Your vehicle will most likely go to a tow yard. If contact with you was unsuccessful, the next step would be for the tow yard to send you a notice in the mail. They are only required to send the notice to the address on your registration. If you do not have that information updated, you may not get the notice and your tow bill will increase daily.

5. How can I get a copy of my police report?

You can get a copy of your police report by responding to our Records Unit, located in the police headquarters building located adjacent to City Hall at 18611 N.W. 27 Avenue. They are open Monday through Thursday, 8:30 AM to 4:00 PM.

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Police - Background Checks

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1. Do you provide level 2 background checks?

No.  We only provide local Dade County background checks for Miami Gardens residents.No.  We only provide local Dade County background checks for Miami Gardens residents.

2. How much is a background check?

The cost is $5.00 per background check letter for Miami Gardens residents.

3. Do you need an appointment for background checks?

No.  Background checks are provided on Monday, Tuesday, Wednesday and Thursday from 8:30 am to 4:00 pm.

4. Do you process background checks for juveniles?

No.  You have to be 18 years old or older.

5. What type of ID do I need to get a background check?

You must provide a valid photo ID (Florida driver’s license or Florida ID card).

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Police - Canine Unit

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1. How often does an officer train with their canines?

As often as they are able to but they are required to train at least once a week.

2. Are the canines trained to be vicious?

No, they are trained to follow the command of their master, (the handler). They are very loving and you can ask the handler permission to pet them.

3. How old are the canines when they begin their training as a K-9 officer?

The training begins when the canine is a puppy and it usually takes up to a year, when they are considered an adult canine, to be fully trained.

4. Where do you get the canines from?

Our canines are often German Shepard or Belgian Malinois and are sometimes donated by citizens and/ business owners or purchased directly by the Department.

5. Where do the canine go when they reach retirement age?

The K-9 handler has the option of keeping the canine as a pet or finding another good home for the canine.

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Police - Career Criminal Unit

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1. I suspect that a residence is selling drugs. How do I submit this tip and remain anonymous?

You can contact Crime Stoppers at 305-471-TIPS (8477) or by submitting an online anonymous tip through the Miami Gardens Police Department Web Site at: http://www.miamigardenspolice.org/.

2. I will be away from my residence on vacation. Can I have the police keep an eye on my home while I am away?

Yes, you can call our front desk at 305-474-1463 and request a Watch Order.

3. How can I submit a tip about Gang activity and remain anonymous?

You can submit the by emailing the information to gangs@mgpdfl.org.

4. How can I sign up to be a confidential informant?

By contacting Sergeant Alonzo Moncur at 305-474-1516, or by email at Alonzo.moncur@mgpdfl.org.

5. Can your detectives attend Crime Watch, Home Owner Association or other community events to teach us how to better protect us from being crime victims and to better assist the Police Department?

Yes they do, you can make a request through Sergeant Heather Kidder at 305-474-1643, or by email at heather.kidder@mgpdfl.org or Sergeant Alonzo Moncur at 305-474-1516, or by email at Alonzo.moncur@mgpdfl.org.

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Police - Chaplain Program

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1. Do you have to live in the City of Miami Gardens to be a Chaplain with the program?

No, but you do have to meet the eligibility requirements.

2. Do you have to be Licensed or Ordained?

Yes, you must be Ordained or Licensed member of the Clergy.

3. Does the chaplain work a set schedule?

The Chaplains serve on a monthly rotation with no set time, but you must be willing and available to respond to any situation where the Police Chaplain is being requested

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Police - Citizen Police Academy

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1. What is the Citizens Police Academy?

The Citizens Police Academy is designed to give City of Miami Gardens citizens a better understanding of what police officers do on a daily basis. In addition, the goal of this program is to educate participants and build a relationship between City of Miami Gardens citizens and the Miami Gardens Police Department.

2. Who is eligible to attend?

You must be at least eighteen (18) years of age and live or work in the City of Miami Gardens; exceptions to this requirement may be approved by the Chief of Police.  Moreover, applicants must not have had any previous felony convictions.

3. How much does it cost to attend?

There is no cost to attend the Citizens Police Academy.  However, the course does require a considerable time commitment from the participant.  During the ten (10) week program, students will receive approximately thirty (30) hours of instruction.  Participants will not be eligible for graduation if they miss more than two (2) sessions without being excused by the program coordinator.

4. Where will the classes be held?

The academy will be held two (2) times a year and meet every Tuesday from 6:30 PM until 9:30 PM.  The training will take place at the Miami Gardens Police Department located at 18611 NW 27th Avenue, Miami Gardens, Florida 33056, in the Training Room #117.  There may be occasions during the ten (10) week academy where students will report to alternate locations for certain topics of instruction.

5. What is the curriculum at the Citizens Police Academy?

A variety of topics are included in the Citizens Police Academy such as Department organization and structure, improving community police relationships, Communications functions, Operations patrol, Criminal investigations, K-9, Training, etc.  Instructors will include officers, detectives, and supervisors/Command Staff from the Miami Gardens Police Department.

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Police - Coffee with a Cop

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1. Can anyone attend the Coffee with a Cop that is being held at a certain location?

Yes, we encourage everyone to attend and meet the Officers of the Miami Gardens Police Department.

2. If I want to sponsor a Coffee with a Cop in my neighborhood or business what should I do?

Contact the Miami Gardens Community Enrichment Team number listed.

3. Do I have to reside in the City of Miami Gardens to attend?

No.

4. If I sponsor a Coffee with a Cop event how much coffee is needed?

Usually there are at least 20-50 people that show up to speak with the officers.

5. Is the Coffee free for all who attend?

Yes, the coffee is paid for by the sponsor for the event.  Come speak with the officers, ask questions, and have a coffee on the house.

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Police - Command Staff Walk and Knock

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1. How can I have the Executive Command Staff Walk and Knock in my area?

Contact the Miami Gardens Community Enrichment Team number listed.

2. What kinds of Flyers are passed out?

The Officers pass out literature regarding upcoming events and personal safety tips.

3. Who are the other organizations that participate in the Walk and Knock?

Usually we are contacted by a local service provider who wishes to get involved with helping the community.

4. What time does the Executive Command Staff have the Walk and Knock?

Usually we start the Walk and Knock at 5 pm and end around 7 pm.

5. How often are the Walk and Knock?

Walk and Knock generally occur once a month on Mondays.

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Police - Communications Unit

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1. What are the hours of operation?

The Unit is open 24 hours a day/7 days a week, 365 days a year, holidays and weekends.

2. Do you take emergency and non-emergency phone calls?

Emergency phone calls are received by Miami- Dade Police Department and transferred to our agency via the police radio. Residents can reach our agency with non-emergency phone calls by dialing 305-474-MGPD (6473).

3. Why do dispatchers ask so many questions?

Dispatchers ask for pertinent information first - address, phone number, nature of call, name of caller and/or a description of those involved. Once the initial information is obtained, additional questions may be asked depending on the nature of the call. The questioning will not slow down the dispatching of the appropriate assistance.

4. What are of the duties of a Telecommunications Operator?

Answer non-emergency calls for service, dispatch patrol units using radio equipment, enter/remove Missing Persons, Articles, Vehicles, etc., forward calls to the appropriate department

5. How many calls for service does the Miami Gardens Police Department receive?

The unit handles approximately 130,000 calls annually.

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Police - Crime Prevention Through Environmental Design

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1. What's does CPTED mean?

Crime Prevention Through Environmental Design.

2. How can I get a survey?

Send an email to joseph.nargiso@mgpdfl.org with your request and information.

3. Can the police department make the property owner adhere to the department CPTED survey recommendations?

No, it’s only a document on how a business or homeowner can improve on the property.

4. What does it show?

A CPTED report provides a detailed security survey of your property and recommendations that will assist in making the property safer and less attractive to criminal activity.

5. Can a survey be done at my home or business?

Yes.

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Police - Crime Scene Investigations Unit

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1. If my home is burglarized, will crime scene respond right away to process my home for fingerprints?

Depending on the description of the scene, a Crime Scene Investigator will respond right away if available, if not they will contact you to arrange a date and time. The responding officer will advise you on how to preserve the area to be processed.

2. What are the working hours of the Crime Scene Unit?

The Miami Gardens Police Crime Scene Unit has two shifts. The day shift hours are from 6am to 4pm, the afternoon shift is from 3pm to 1am.

3. What calls do Crime Scene Investigators respond too?

Crime Scene Investigators respond to homicides, shootings, burglaries, robberies, auto thefts, and police involved shootings.

4. What kind of processing does the Crime Scene Unit perform?

They document crime scenes with photography, and preparing sketches. They collect evidence in which they can process to locate DNA and Fingerprint evidence. Crime Scene Investigators do not interview witnesses nor do they make arrests, but the evidence they present to the courts can help get a conviction.

5. How long does it take to process the scene of a residential burglary?

The length of time is dependent on the amount of ransacking that occurred, and how many objects were moved during the burglary. Typically about one hour.

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Police - False Alarm Unit

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1. Who is required to have an alarm permit?

Everyone operating a burglar alarm system inside the City of Miami Gardens city limits is required to register their alarm system, with the exception of government buildings.

2. How do I register my alarm?

This can be accomplished by either coming in person to the Records Unit located at 18611 NW 27 Avenue, Miami Gardens, FL, filling out the registration form and paying the $37.00 fee during its hours of operation or the alarm application can be completed by going online to www.crywolfservices.com/miamigardensfl.

3. How can I help prevent false alarms?

Make sure that you immediately report your false alarm to your alarm company so they can cancel with police dispatch prior to police arrival.  Ensure that everyone in your household or business has been properly trained on your alarm system.  Make sure your alarm system is in good working order and inspected periodically by your alarm company.

4. What is the registration fee?

The initial cost of an alarm permit for residential or commercial properties is $37.00.

5. How many free false alarm calls will a registered owner receive without penalty?

Two false alarms for registered owners.

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Police - Fingerprinting

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1. How much is fingerprinting?

The charge for Fingerprints is $5.00 per fingerprint card (cash, money order, check, debit and credit card).

2. Do I need to be a resident?

Yes.  Fingerprints are only done for Miami Gardens residents (Miami Gardens address must be listed on ID).

3. Do I need an appointment?

Yes. Fingerprints are only done by appointments.

4. Do you process fingerprints for juveniles?

No.  You have to be 18 years old or older.

5. What type of ID do I need to get a fingerprint?

You must provide a valid photo ID (Florida driver’s license or Florida ID card).

6. Do I need to bring my own fingerprint card?

No.  Miami Gardens will provide you with a fingerprint card at the time of service.

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Police - Footer FAQs

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1. How can I obtain a police report?

You can obtain reports in person from the Miami Gardens Police Department Records Unit located at 18611 NW 27 Avenue, Miami Gardens, FL 33056 or visit http://p2c.mgpdfl.org.

2. How do I report crime?

If it is an emergency dial 911. If it is a non-emergency dial (305) 474-6473.

3. How many days to obtain a report?

Accident/Incident reports are available 7-10 business days after the date of occurrence to persons involved.

4. Can someone give an anonymous tip?

Yes, you can contact Crime Stoppers at 305-471-TIPS (8477) . All calls will remain anonymous.

5. Do you take non-emergency calls?

Emergency phone calls are received by Miami- Dade Police Department and transferred to our agency via the police radio. Residents can reach our agency with non-emergency phone calls by dialing 305-474-MGPD (6473).

6. Are there time limits to complaints?

In order to conduct a thorough investigation, your complaint should be filed immediately following the incident, or as soon as possible.

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Police - Gang Resistance Education And Training Program

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1. How long is the program?

The program is 8-12 lessons.

2. Is there a graduation?

Yes. Once the students have successfully completed the program, a graduation ceremony will be held at the participating school.

3. Who teaches the G.R.E.A.T. program?

Officers assigned to the Community Enrichment Team are certified G.R.E.A.T. Officers and teach the program to the students.

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Police - Golf Instead Of Guns Program

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1. Who teaches the Golf Instead of Guns program?

Officers assigned to the Community Enrichment Team teach the program to the students.

2. What happens when the youth successfully completes the “Golf Instead of Guns” 3rd to 5th grade curriculum?

The students will be introduced to an advanced golf program called Fore Life instructed by local golf professionals.

3. Do I have to purchase any golf equipment for my child to take part in the program?

No. The Miami Gardens Police Department supplies all the necessary equipment for the program.

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Police - Homicide Unit

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1. When does an unsolved case become a cold case?

When all leads have been completed and exhausted it is typically named a cold case. The original investigator keeps the case, continues reviewing the leads, and explores other avenues to develop new leads. The case is never abandoned. If the original investigator leaves the homicide unit, the supervisor will review the case and assign it to another investigator who will rework all previous leads

2. Can a reward be offered by family members or from outside funding?

Yes, Crime Stoppers offers up to $3,000 for homicide information. Additional funds can be added to the reward amount and will be coordinated by Crime Stoppers.

3. Can someone call in a tip and remain completely anonymous?

Yes, you can contact Crime Stoppers at 305-471-TIPS (8477) . All calls will remain anonymous.

4. Is there a victim advocate that will assist the victim’s family with funeral service and other benefits?

Yes, our victim advocate unit will be in contact with the next of kin the following day to assist with the application process to receive financial and psychological services for survivors. The advocates guide the family from start to finish with the application process.

5. Why are family members not allowed to enter the crime scene of a homicide of a family member?

The ultimate goal of the homicide investigation is to identify, arrest, and convict the offender. Nonessential persons allowed into the crime scene diminishes the integrity of the scene and investigative efforts. This negatively affects the investigative efforts in Court proceedings, and will affect the ultimate goal of a successful prosecution.

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Police - Intergovernmental Section

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1. Who do I notify for illegal dumping in my neighborhood?

Code Enforcement at (305) 914-9010 ext. 2611.

2. How Can I become more involved in my community?

Contact any member of the CET and they can provide you with information regarding volunteer opportunities, becoming a member of a Crime Watch group in your community or requesting the Police Department to attend Homeowner’s Association meetings.

3. What are the requirements for a Ride-Along?

Complete the form, include Driver License information, and give approval for a criminal background check.

4. How many officers do you have in the CET Unit?

The Unit has 14 officers, 1 sergeant and 1 captain.

5. Can the officers come to my school for career day?

The officers make a lot of presentations at all schools in the community. Your teacher or principal can make the request to the Chief of Police and we can coordinate their appearance.

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Police - Neighborhood Watch Program

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1. How many residents do I need to start Neighborhood Watch Program?

It is recommended that at least five (5) residents of the neighborhood be involved in the program.

2. Where are the meetings held?

The meetings are held within the neighborhood, usually at the street corner or designated address, where the residents can attend and discuss their concerns.

3. When are the meetings held?

The meetings are held once a month usually during the workweek.  An example would be hosting meetings on the 1st, 2nd, 3rd, or 4th Tuesday of the month.

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Police - Off Duty Unit

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1. How much does it cost to hire an off-duty officer?

It costs $44 per hour to hire an off-duty officer with a three-hour minimum.  You can make payments in the form of debit and credit cards, money order, cash or checks payable to “City of Miami Gardens Police Department”. Payments must be made prior to the event. The Miami Gardens Police Department does not have a negotiable rate or in-kind services to non-for profit organizations.

2. What types of jobs are Miami Gardens Police Department Officers available to work?

Officers can be hired to work various security jobs and traffic control. All requests must be submitted and approved by the off duty coordinator.

3. How do I know if an officer is right for my specific need?

Contacting the Off-Duty Work Detail is the best way to determine if an off-duty officer is right for your specific situation. The Off-Duty Work Detail can be reached at 305 4747-1412 or by email at cheryl.whyne@mgpdfl.org.

4. Can I request a specific office for my off-duty job?

 Yes if they are available.

5. Can I obtain an invoice, contract or do billing with the police officer?

No. Miami Gardens Police Officers will not take part in setting the rate, any contracts, or billing.  Anything to do with money/payment is organized between you (business/citizen) and the City of Miami Gardens Police Department Off-Duty Coordinator.

6. What information do I need to get the process started?

To start the process you will need to provide the following information to the Off-Duty Coordinator:

• Vendor Name
• Location of Event
• Contact Person and Number
• Billing Address and Number
• Detail Information (date, time and location, and services)
• Type of Service Requested (Traffic, Security, etc.)
• Establishment License Number, if applicable
• Establishment Liquor Number, if applicable
• Liquor License Holder Information (name, date of birth), if applicable
• Person requesting permit information (name, date of birth, address number of patrons and phone number), if applicable
• A photocopy of the Identification card or Driver’s License of person requesting permit must be obtained with application, if applicable
• Certificate of Insurance, if applicable

Please click here to download a copy of the off-duty application.

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Police - Office of the Chief

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1. What kinds of police misconduct complaints do the CMG Police Department receive and investigate?

The CMG Police Department is obligated to take every complaint of alleged police misconduct or improper performance made by a member of the public; where the complaint involves one or more CMG Police Department member engaged on-duty or off-duty.

2. Who may file a complaint?

Any person who feels he or she has been the victim of police misconduct. If the complainant is a minor, under the age of 18, a parent or legal guardian must accompany the minor when filing the complaint.

3. How can you bring good officer/employee conduct to the attention of the CMG Police Department?

If you would like to compliment the conduct and/or actions of a CMG Police Department employee, this may be accomplished by calling the Office of the Chief of Police at 305-474-1400 or you may also send written correspondence to the Police Department at 18611 NW 27 Avenue, Miami Gardens, Florida 33056.

4. Where is the CMG Police Department located?

Miami Gardens Public Safety Building located at 18611 NW 27 Avenue, Miami Gardens, Florida 33056.

5. How do I report crime?

If it is an emergency dial 911. If it is a non-emergency dial (305) 474-6473.

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Police - Police Explorer Program

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1. Do the Explorer cadets wear uniforms?

Yes, the Explorers will be issued a uniform which is supplied by the Miami Gardens Police Department.

2. Must the Explorer Cadet be physically fit?

Yes, the Explorers must be able to complete a physical agility training test.

3. When and where are the Explorer meetings held?

The meetings are held every Thursday from 6pm – 8pm at the Miami Gardens Police Department

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Police - Police Reports

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1. Who may obtain a copy of an accident report?

To obtain a copy of an accident report, you must be listed as the driver, passenger, property owner, representative or owner of vehicle (providing proof).  Accident reports are public records sixty (60) days after occurrence.

2. Can I request a police incident report by mail?

You can request a copy of a report by sending a written request along with the fee of the report and a self-addressed stamped envelope.  Certified copies of public reports can be obtained at a cost of $1.00 per page and non-certified copies at a cost of $.15 per page.  For certain incident reports you may need to send additional documents (copy of driver’s license, birth certificate etc.)   Please call 305-474-1413 to verify if additional documents are needed.

3. Can I request an accident report by mail?

You can request a copy of an accident report by sending a written request along with the fee of the report, a self-addressed stamped envelope and a copy of your current valid driver’s license (If report is less than 60 days old)  to 18611 NW 27th Ave, Miami Gardens, Florida 33056.  Certified copies of accident reports can be obtained at a cost of $1.00 per page and non-certified copies at a cost of $.15 per page.

4. When will my report be available for pickup?

Reports are normally available 7-10 business from the time the report is written. However, in the event that the report is being investigated the obtainability may be delayed.

5. Where and what times can I pick up my report?

Reports can be picked up from the Records Unit located at 18611 NW 27th Ave, Miami Gardens, Florida 33056.  Hours of operations are Monday, Tuesday, Wednesday and Thursday from 8:30 am to 4:00 pm.  Closed on Friday, Saturday, Sunday and Holidays.

6. What other services does the Records Unit offer?

The Records Unit accepts red light camera payments, alarm registration, conducts fingerprinting (by appointment only) and conducts local background checks for residents only.  Please call 305-474-1413 for details.

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Police - Pre-Arrest Diversion Program

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1. How can the Pre-Arrest Diversion (PAD) Program help me?

The goals of the Program are to allow individuals to avoid a criminal arrest and the collateral consequences that often come along with a criminal arrest including adversely affecting employment, future job prospects, entry to the military and other social stigma.  The program also hopes to reduce the pressure on the local jail system and the Miami-Dade County Criminal Court system.

2. How does the Pre-Arrest Diversion (PAD) Program actually work?

The Miami Gardens Police Department (MGPD) officer issues the P.A.D. citation and speedy trial release agreement at the time an arrestable offense is committed. If you accept the program, you will sign a P.A.D. citation form. You will have three business days; from the day you sign the citation form, to contact the Diversion Citation Coordinator. You must agree to participate in the program and follow the rules and requirements of the program provided by the selected service provider. The Service Provider will determine the appropriate program services you will be required to complete based on your offense; and you will be assigned a minimum of 25 community service hours. The Diversion Citation Coordinator will assist you in determining where you will complete the hours and set a completion date. The Service Provider will verify with the MGPD Diversion Citation Coordinator regarding your eligibility.

3. Is there a fee for this Program?

The non-refundable Program fee of $100.00 and a non-refundable Administrative fee of $250.00 will be paid to the City of Miami Gardens. There are additional fees if you are required to submit to random urinalysis testing.  Fees may be paid by cash, credit card or money order.

4. How long do I have to complete the Program?

You must complete the entire course program, community service hours and pay all program fees to be considered successful.  You will have up to six months to complete the program.

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Police - Professional Compliance Unit

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1. Who does the Professional Compliance Unit respond to?

The Professional Compliance Unit reports directly to the Chief of Police.

2. Is there any risk in making a complaint against a Police employee?

Unless you deliberately make a false complaint against any employee, which can lead to you being prosecuted criminally and/or held civilly liable, no.

3. What time limits do I have to make a complaint?

In order to conduct a thorough investigation, your complaint should be filed immediately following the incident, or as soon as possible.

4. What are the possible outcomes of a disciplinary investigation?

• Unfounded - Evidence does not support the allegation.
• Exonerated - The allegation is true, but it was lawful and proper.
• Not Sustained - There is insufficient evidence to prove or disprove the allegation.
• Sustained - There is sufficient evidence to conclude the allegation occurred.
• Policy Failure - The complaint has merit although the action of the employee did not violate policy.
• Withdrawn -The complainant withdrew the allegation.
• Incomplete -The investigation could not be thoroughly or properly investigated. This may be caused by lack of cooperation by the complainant or witnesses, the absence of a critical interview, which was necessary to proceed with the investigation, or the available physical evidence or witnesses’ statements are insufficient to adjudicate the complaint.

5. Will I be notified on the status of my complaint?

Yes. You will be notified of the outcome at the conclusion of the investigation. If you have questions during the investigation, you may contact the Professional Compliance Unit Captain or Sergeant at 305-474-1678.

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Police - Property & Evidence Unit

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1. What are the hours of operation?

The hours of operation are Monday, Tuesday, & Thursday from 7:00 a.m. to 4:00 p.m. The Unit is closed on Wednesday, Friday, Saturday, Sunday and holidays.

2. Where do I pick up my property?

You can pick up your property by setting an appointment with the Property and Evidence Unit located at 18611 NW 27 Avenue, Miami Gardens, FL 33056

3. When can I pick up my property?

The Unit is open to the public Monday, Tuesday, & Thursday. – 8:00 a.m. – 4:00 p.m. You can call for an appointment at 305-474-1459.

4. Can a friend or relative pick up my property?

A friend or relative must have a notarized Power of Attorney, authorizing them to pick up your property. If the property is to be released as the result of a court order, the court order should indicate who has power of attorney.

5. What do I need to retrieve my property?

You will need a valid picture Identification with correct address, Case number, court order, if applicable, proof of ownership i.e. bill of sale, notarized bill of sale if item purchased from a private individual.

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Police - Property Crimes Unit

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1. What kinds of crimes are considered property crimes?

All thefts, Criminal Mischief's and Commercial/ Residential Burglaries.

2. How can I get a copy of my police report?

You can get a copy of your police report by responding to our Records Unit, located in the police headquarters building located adjacent to City Hall at 18611 N.W. 27 Avenue. They are open Monday through Thursday, 8:30 AM to 4:00 PM.

3. When will a detective contact me?

If not contacted immediately, it typically takes 3 to 5 business days for the report to reach the Property Crimes Unit.

4. If I discover later that I had additional property taken, is it too late to add it to the report?

You can get an additional property form from the desk officer in the police lobby, fill it out and return it to the desk officer.

5. How can I find out who the detective assigned to my case is?

You can call the Investigations Division at 305-474-1420 and provide either your name or the case number.

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Police - Real Time Crime Center (RTCC)

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1. Who works in the Real Time Crime Center?

The Center is staffed with Crime Analysts and sworn personnel.

2. What is the goal of the Real Time Crime Center for the City of Miami Gardens?

The goal of the RTCC is to use multiple forms of technology to curb crime in the city. Some of this technology includes the implementation of gunfire detection software, License Plate Readers and CCTV cameras.

3. Can Miami Gardens businesses share or give the Real Time Crime Center access to their onsite camera systems?

Yes. Miami Gardens businesses and residents can apply to participate in our “SafeCam Program” which would authorize the RTCC to access their onsite surveillance cameras in an emergency if needed.

4. Has the Real Time Crime Center experienced any success yet?

Yes. The RTCC has several success stories already where our implemented systems have assisted both Patrol and Investigations with several cases..

5. Is the Real Time Crime Center like Big Brother, always watching us?

No. The Real Time Crime Center does not constantly monitor cameras. Surveillance camera systems will be actively monitored on a case-by-case basis if needed or during an emergency event.

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Police - Records Unit

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1. Where Can I obtain a police and/or accident report?

You can obtain reports in person from the Miami Gardens Police Department Records Unit located at 18611 NW 27 Avenue, Miami Gardens, FL 33056 or visit p2c.mgpdfl.org

2. How much are the reports?

Incidents reports are $1.00 per certified page Accidents reports are $1.00 per certified page Non-Certified Reports $0.15 per page and $0.20 for two-sided page.

3. How long does it take to obtain a police report?

Accident/Incident reports are available 7-10 business days after the date of occurrence to persons involved.

4. What form of payment is accepted?

Types of payment accepted are debt card, credit card, money order, cash or check.

5. What are the hours of operation?

The public can obtain reports from the Records Unit Monday – Thursday 8:30 a.m.– 4:00 p.m. The Unit is closed to the public on Friday, Saturday, Sunday and holidays.

6. What other services does the Records Unit offer?

The Unit accepts red light camera payments, alarm registrations, conducts fingerprinting for residents and conducts local background checks that includes information on file with Miami Gardens Police Department.

7. What is the cost for services provided by the Records Unit?

Fingerprinting for city residents - $5.00 and by appointment only. Local Background Checks - $5.00 Alarm Registration - $37.00.

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Police - SafeCam Program

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1. Will the Police Department access my cameras whenever they want?

No, the Police Department will only access your cameras when there is an reported indication of criminal activity that is occurring, has occurred or is about to occur in the field of view of the registered cameras.

2. Is there any special equipment that I need to participate in the SafeCam Program?

No, as long as your system allows access to your cameras through a web site we can access your cameras without any special equipment. The Miami Gardens Police Department personnel can verify if this is possible through a meeting at the site of the cameras.

3. Is there a fee associated with the SafeCam Program?

There is a $25 per month fee associated with the program that is billed on an annual increment.

4. What does the fee cover?

The fee covers all associated licensing fees with the link between the Police Department’s software and the camera’s website.

5. Can I cancel my alarm monitoring company after I sign up for SafeCam?

No, it is strongly urged that you DO NOT cancel any current monitoring. The purpose of this program is not designed to supply security monitoring.

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Police - See Something Say Something Program

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1. What is suspicious activity?

Suspicious activity is any observed behavior that could indicate terrorism or terrorism-related crime. This includes, but is not limited to:

• Unusual items or situations: A vehicle is parked in an odd location, a package/luggage is unattended, a window/door is open that is usually closed, or other out-of-the-ordinary situations occur.
• Eliciting information: A person questions individuals at a level beyond curiosity about a building’s purpose, operations, security procedures and/or personnel, shift changes, etc.
• Observation/surveillance: Someone pays unusual attention to facilities or buildings beyond a casual or professional interest. This includes extended loitering without explanation (particularly in concealed locations); unusual, repeated, and/or prolonged observation of a building (e.g., with binoculars or video camera); taking notes or measurements; counting paces; sketching floor plans, etc.

Some of these activities could be innocent—it is up to the Miami Gardens Police Department to determine whether the behavior warrants investigation. The activities above are not all-inclusive, but have been compiled based on studies of pre-operational aspects of both successful and thwarted terrorist events over several years.

2. What is NOT suspicious?

Factors such as race, ethnicity, gender, and/or religious affiliation are not indicators of suspicious behavior.

3. When should I report suspicious activity?

Suspicious activity should be reported as quickly as possible while keeping your safety a priority. Suspicious activity requiring an immediate response should be reported to 9-1-1.

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Police - Special Victims Unit

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1. What is a domestic crime?

Any violent crime where the victim and subject are: Married, have a child in common, immediate family member, or living together as if a family.

2. How can I get a copy of my police report?

You can get a copy of your police report by responding to our Records Unit, located in the police headquarters building located adjacent to City Hall at 18611 N.W. 27 Avenue. They are open Monday through Thursday, 8:30 AM to 4:00 PM.

3. How can I get a protection order?

You have to respond to the Miami-Dade State Attorney’s Office Domestic Crimes Unit and fill out an application form. The form is reviewed by a Judge who will decide if the facts on the application form meet the criteria. If it does, a Temporary Restraining Order will be issued and a Court date will be set where both parties will provide testimony. At the conclusion of hearing testimony, the Judge will determine if the order will be extended or dismissed.

4. I am involved in a violent relationship but do not have the means to move. What should I do?

Make a police report to report the crime. You can contact our Victim Advocates who can assist you in finding temporary lodging and other assistance. If you qualify for benefits, you will be eligible for financial and counseling benefits.

5. I made a police report of domestic violence but don’t know the status of my case. How can I find out?

You can call the Investigations Division at 305-474-1420 and provide either your name or the case number.

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Police - Street Crimes Unit

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1. I suspect that a residence is selling drugs. How do I submit this tip and remain anonymous?

You can contact Crime Stoppers at 305-471-TIPS (8477), or by submitting an online anonymous tip through the Miami Gardens Police Department Web Site at: http://www.miamigardenspolice.org/.

2. I will be away from my residence on vacation. Can I have the police keep an eye on my home while I am away?

Yes, you can call our front desk at 305-474-1463 and request a Watch Order.

3. How can I submit a tip about Gang activity and remain anonymous?

You can submit the by emailing the information to gangs@mgpdfl.org.

4. How can I sign up to be a confidential informant?

By contacting Sergeant Heather Kidder at 305-474-1643, or by email at heather.kidder@mgpdfl.org.

5. Can your detectives attend Crime Watch, Home Owner Association or other community events to teach us how to better protect us from being crime victims and to better assist the Police Department?

Yes they do, you can make a request through Sergeant Heather Kidder at 305-474-1643, or by email at heather.kidder@mgpdfl.org.

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Police - Teen Court Program

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1. When and where is Teen Court held?

Teen Court is held in multiple locations throughout Miami-Dade County and on different days of the week.  

• Mondays – Richard E. Gerstein Building, Courthouse Museum located at 1351 NW 12 Street, Courtroom 1 -3, Miami, FL 33125
• Tuesdays – South Dade Government Center located at 10710 SW 211 Street, Courtroom 2-2, Miami, FL 33189
• Wednesdays – North Dade Justice Center located at 15555 Biscayne Boulevard, Courtroom 2-7, Miami, FL 33160
• Thursdays (1st Thursday of each month) – Miami Gardens City Hall Council Chambers located at 18605 NW 27 Ave, Miami Gardens, FL 33056
• Thursdays (2nd, 3rd, and 4th Thursday of each month) – Hialeah City Hall Commission Chambers located at 501 Palm Avenue Third Floor, Hialeah, FL 33010

2. What are the benefits of Teen Court?

Teen Courts provides youth, volunteers and participants an opportunity to gain knowledge and experience in a non-traditional judicial process. It also exposes youth to various career opportunities within the legal and criminal justice system.

3. How can I get involved with Teen Court?

By filling out a volunteer application (youth or adult) and submitting it to Teen Court

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Police - Traffic Section

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1. Where can I go to pay for a Red Light Camera violation?

The Miami Gardens Police Department’s Records Unit.

2. How long does it take to get a copy of a police report?

7 to 10 business days.

3. If I see motorists speeding in my neighborhood, who can I contact?

You can file any traffic complaint with the Traffic Section supervisor.

4. When pulled over by an officer, is he or she required to tell me the reason for the stop?

Yes, officers should tell the motorist the reason for the traffic stop; all motorists should cooperate with the officer’s request during the stop and not become hostile.

5. Who do I contact to file a complaint on a Police Officer?

You can request a supervisor to make contact with you at anytime, anywhere, or respond directly to police headquarters and file a formal complaint with the Professional Compliance Unit.

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Police - Training Unit

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1. How many hours of training are required to become a certified police officer in the State of Florida?

Florida State Statute requires a minimum of 770 hours of curriculum based training. Once training is complete, the cadet is required to successfully pass the State Officer Certification Exam. 

2. Who mandates how many training hours officers have to complete to maintain their certification?

The Criminal Justice Standards and Training Commission ensures that agencies are updating the officer training records as required by Florida State Statute. All certified officers must complete 40 hours of training every four years to maintain their certification. This training can be taken at the employing agency, local training school, or any training approved by the agency administrator and must be updated by the employing agency no later than June 30, starting four years after the certification was granted.

3. What type of in-service training is provided to Miami Gardens Police Officers?

There are several mandatory training courses provided to all Miami Gardens Police Officers. Some included are as follows: Cultural Diversity, Ethics, De-Escalation Tactics, Active Shooter / Killer Response, and Crisis Intervention Training.

4. Does the Miami Gardens Police Department provide training to civilians in the community?

Yes – The Miami Gardens Police Department’s Training Unit provides selected training to members of the community. One of the most sought after classes is the Civilian Response to an Active Shooter Event class

5. What does one have to do to become a police academy cadet?

First, an applicant must take and pass a Basic Abilities Test (BAT) in the discipline for which they want to become certified. Upon passage of the BAT, you must be fingerprinted for purposes of a criminal history background check. Once accepted, the next step is to complete the Basic Recruit Training Program at one of the CJSTC certified training schools. The candidate then must apply for and pass the State Officer Certification Exam for the discipline. Finally, one must gain employment and comply with the requirements of Florida State Statute 943.13, F.S. within four years of the date training was started.

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Police - Victim Advocate

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1. How do I make contact with the Victim Advocate Unit?

Our advocates review crime reports daily and start making telephone or mail contact. You may also contact them directly by calling 305-474-1674 or 305-474-1490.

2. What types of services are available?

Financial Assistance for funeral expenses and medical bills, psychological counseling and other services are available through the Victim of Crimes Act.

3. How do I apply for these benefits?

Our advocates will assist you in preparing the application and obtaining all the necessary crime reports for submission.

4. I was a victim of a crime several months ago. Is it too late to apply for benefits?

No, but you must apply or benefits within a year from the date of the crime.

5. Are the Victim Advocates available to explain the benefits at group events?

Yes, they can be contacted by calling 305-474-1674 or 305-474-1490.

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Police - Violent Crimes Unit

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1. How can I get a copy of my police report?

You can get a copy of your police report by responding to our Records Unit, located in the police headquarters building located adjacent to City Hall at 18611 N.W. 27 Avenue. They are open Monday through Thursday, 8:30 AM to 4:00 PM.

2. If I discover later that I had additional property taken, is it too late to add it to the report?

You can get an additional property form from the desk officer in the police lobby, fill it out and return it to the desk officer.

3. What is the difference between a burglary, theft and a robbery?

A burglary occurs when property is taken by breaking into a residence or a business. A robbery is when someone removes property from a person by using force or fear. A theft is when property is left alone in the open and is taken by someone.

4. How can I find out who the detective assigned to my case is?

You can call the Investigations Division at 305-474-1420 and provide either your name or the case number.

5. If an arrest is made, will I be contacted?

Yes, the lead detective will be in contact with you, and a member of the Miami-Dade State Attorney’s Office.

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Police -Walking One Stop

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1. What is Walking One Stop?

It delivers federal, state, and local social and economic services to the doorstep of residents.

2. How often does it occur?

Walking One stop usually takes place on the third Monday of every other month.

3. Who takes part in the event?

Members of the Miami Gardens Police Department (MGPD) Command Staff, Officers from the Community Enrichment Team, the Citizens Advisory Committee, MGPD Chaplains, and MGPD explorers.

4. What are the times?

There is no specific time that the walking One Stop is conducted, but generally during daylight hours.

5. If I wish to find out when the next Walking One Stop is taking place, who do I contact?

We encourage you to follow us on Twitter or Facebook.  If not, send an email to joseph.nargiso@mgpdfl.org or call 305-474-1541.

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School Crossing Guard

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1. What are the requirements to become a School Crossing Guard?

To be eligible for consideration all candidates:
-Must be 18 years or older
-Must be able to work PT (2 hours in the morning and 2 hours in the afternoon)
-Must be able to pass the Pedestrian Crossing State Exam
-Must be able to pass a background, drug test, and physical exam

2. What schools do you provide services for?

We currently provide services to Public Elementary Schools in the Miami Gardens' area, based on need.

3. What are the duty times for School Crossing Guards?

School Crossing Guards work for a total of 4 hours a day. The morning shift is from 7 AM-9 AM. The afternoon shift varies from 1 PM-4:30 PM, depending on the location of the school.

4. How do you determine where a School Crossing Guard is placed?

School Crossing Guards are placed in areas where it is unsafe for elementary children to cross alone. The primary goal of the guard is to assist and educate elementary students in safe crossing at busy streets and highways as they travel to and from school.

5. What if I have a complaint and/or compliment?

Please feel free to contact any School Crossing Guard Supervisor regarding a complaint and/or compliment.